Frequently asked questions

Warranty, shipping, returns and the practical things. If your question is not here, email us and a person will answer.

How long is the warranty?

Most Gourmet Easy tools carry a 5 year warranty. Garlic Easy and both Meat Tenderizers — Original and Love Edition — are covered for life. The BBQ Cleaning Brush Combo is 3 years, and Baste Easy and the Dishwand are 2 years.

The exact term for any tool is shown on its own product page.

Do I need to register my warranty?

Not if you bought from us directly. Anything ordered on gourmeteasyonline.com is registered automatically when the order is placed, and we email you the confirmation.

If you bought elsewhere, register it at our warranty page.

I bought mine on Amazon. Can I still register it?

Yes. Registration is open to buyers from any channel, including Amazon and Walmart. Go to our warranty page and give us the product, the purchase date, and either your order number or a photo of the receipt.

How much is shipping, and when is it free?

Standard shipping in the United States is $5.99 and takes 5 to 7 days, and it is free on orders over $50.

Free-shipping thresholds differ by country: £50 in the UK, €50 across the EU, $70 in Canada, $80 in Australia and $70 in Singapore. The exact figure for your country is shown in your cart as you shop.

Where do you ship to?

The United States, Canada, the United Kingdom, Australia, Singapore, China, and the member states of the European Union.

Can I return something?

Yes — you have 30 days from receiving your order to return it by post for a full refund. The full terms are in our refund policy.

Are your tools dishwasher safe?

Almost all of them, yes — the stainless steel range is designed for it. Each product page lists whether that particular tool is dishwasher safe in its specifications, so check there if you are unsure about one.

Can I get replacement parts?

For some tools, yes. The Dishwand takes replacement heads, and the Juicer has a replaceable basket and handle. Where spare parts exist for a tool, they are listed on its product page.

How do I get in touch?

Email love@gourmeteasyonline.com or use our contact page. We are Everyday Easy Inc, 7015 Beracasa Way Ste 208, Boca Raton, FL 33433, USA.